{"id":5163,"date":"2019-05-16T14:56:43","date_gmt":"2019-05-16T13:56:43","guid":{"rendered":"https:\/\/www.litelife.store\/en\/?page_id=5163"},"modified":"2026-03-02T12:55:14","modified_gmt":"2026-03-02T11:55:14","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.litelife.store\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"

[vc_row css=”.vc_custom_1564646820344{padding-top: 5% !important;}”][\/vc_row][vc_column][\/vc_column][vc_column_text]<\/p>\n

Do you have any doubts?<\/h2>\n

Our FAQ page will try to answer all your questions in a simple and quick way.<\/p>\n

Do you want more information? Contact us at +1 081.664929.<\/strong><\/p>\n

[\/vc_column_text][vc_row][vc_column][vc_column_text css=”.vc_custom_1558170661608{padding-top: 5% !important;padding-bottom: 5% !important;}”]<\/p>\n

FAQ List<\/h3>\n

[\/vc_column_text][\/vc_column][\/vc_row][vc_row css=”.vc_custom_1558174109305{padding-bottom: 1% !important;}”][vc_column]

\n\t

\n \n\t\t<\/span>\n\t\t<\/span>\n\t<\/span>\n\tHow do purchases work?<\/span>\n<\/p>\n

\n\t
\n\t\t[vc_column_text]<\/p>\n
\n
\n
\n
After choosing and purchasing a product, you will receive the confirmation email containing the order number. Afterwards, you will need to contact the SPA to book your package\/service.<\/div>\n<\/div>\n<\/div>\n<\/div>\n

[\/vc_column_text]\t<\/div>\n<\/div><\/div>[\/vc_column][\/vc_row][vc_row css=”.vc_custom_1558174109305{padding-bottom: 1% !important;}”][vc_column]

\n\t

\n \n\t\t<\/span>\n\t\t<\/span>\n\t<\/span>\n\tAre purchases in real time?<\/span>\n<\/p>\n

\n\t
\n\t\t[vc_column_text]<\/p>\n
\n
\n
\n
After choosing and purchasing a product, you will receive the confirmation email containing the order number. With this order number, you can book and go to Lite Life to enjoy the purchased service. Easy, right?<\/div>\n<\/div>\n<\/div>\n<\/div>\n

[\/vc_column_text]\t<\/div>\n<\/div><\/div>[\/vc_column][\/vc_row][vc_row css=”.vc_custom_1558174109305{padding-bottom: 1% !important;}”][vc_column]

\n\t

\n \n\t\t<\/span>\n\t\t<\/span>\n\t<\/span>\n\tCan I gift a purchase?<\/span>\n<\/p>\n

\n\t
\n\t\t[vc_column_text]<\/p>\n
\n
\n
\n
Certainly. Just purchase the service\/product on the litelife.store website and wait for the order confirmation containing the order number. The order number can be given to anyone you wish!<\/div>\n<\/div>\n<\/div>\n<\/div>\n

[\/vc_column_text]\t<\/div>\n<\/div><\/div>[\/vc_column][\/vc_row][vc_row css=”.vc_custom_1558174109305{padding-bottom: 1% !important;}”][vc_column]

\n\t

\n \n\t\t<\/span>\n\t\t<\/span>\n\t<\/span>\n\tDo purchases have an expiration date?<\/span>\n<\/p>\n

\n\t
\n\t\t[vc_column_text css=””]<\/p>\n
\n
\n
\n
Packages of purchased benefits, services or treatments are valid for 4 months from the date of purchase. After this period, any unused services, services or treatments will not be refundable. Expired packages may be renewed at an additional cost of 30% of the updated price of the service, service or treatment, according to the latest price list in force, but only within 12 months of the date of purchase.<\/div>\n<\/div>\n<\/div>\n<\/div>\n

[\/vc_column_text]\t<\/div>\n<\/div><\/div>[\/vc_column][\/vc_row][vc_row css=”.vc_custom_1558174109305{padding-bottom: 1% !important;}”][vc_column]

\n\t

\n \n\t\t<\/span>\n\t\t<\/span>\n\t<\/span>\n\tAre purchases personalized?<\/span>\n<\/p>\n

\n\t
\n\t\t[vc_column_text]<\/p>\n
\n
\n
\n
Purchases are personalized, but they can also be transferred to friends using the order number if you wish to gift them.<\/div>\n<\/div>\n<\/div>\n<\/div>\n

[\/vc_column_text]\t<\/div>\n<\/div><\/div>[\/vc_column][\/vc_row][vc_row css=”.vc_custom_1558174109305{padding-bottom: 1% !important;}”][vc_column]

\n\t

\n \n\t\t<\/span>\n\t\t<\/span>\n\t<\/span>\n\tHow many days in advance should I book?<\/span>\n<\/p>\n

\n\t
\n\t\t[vc_column_text css=””]<\/p>\n
\n
\n
\n
It depends on the period and demand, but in general we always recommend booking four to seven days in advance.<\/div>\n<\/div>\n<\/div>\n<\/div>\n

[\/vc_column_text]\t<\/div>\n<\/div><\/div>[\/vc_column][\/vc_row][vc_row css=”.vc_custom_1558174109305{padding-bottom: 1% !important;}”][vc_column]

\n\t

\n \n\t\t<\/span>\n\t\t<\/span>\n\t<\/span>\n\tWhat payment methods do you accept?<\/span>\n<\/p>\n

\n\t
\n\t\t[vc_column_text]<\/p>\n
\n
\n
\n
Almost all of them! You can conveniently pay by credit card, PayPal, or bank transfer.<\/div>\n<\/div>\n<\/div>\n<\/div>\n

[\/vc_column_text]\t<\/div>\n<\/div><\/div>[\/vc_column][\/vc_row][vc_row css=”.vc_custom_1558174109305{padding-bottom: 1% !important;}”][vc_column]

\n\t

\n \n\t\t<\/span>\n\t\t<\/span>\n\t<\/span>\n\tWhat does the wellness package include?<\/span>\n<\/p>\n

\n\t
\n\t\t[vc_column_text css=””]<\/p>\n
\n
\n
\n
The wellness package, which provides access to all areas of Lite Life SPA, is available as a single purchase or in other packages consisting of multiple services. It includes: locker with key, welcome kit with soft bathrobe, towel, shower gel, and body cream, pool with hydro-massage and cervical blade with chromotherapy, emotional shower with chromotherapy, steam bath with essence dispenser, Finnish sauna, tea corner with wholemeal shortbread.<\/div>\n<\/div>\n<\/div>\n<\/div>\n

[\/vc_column_text]\t<\/div>\n<\/div><\/div>[\/vc_column][\/vc_row][vc_row][vc_column]

\n\t

\n \n\t\t<\/span>\n\t\t<\/span>\n\t<\/span>\n\tDo I need to bring my bathrobe?<\/span>\n<\/p>\n

\n\t
\n\t\t[vc_column_text css=””]<\/p>\n
\n
\n
\n
Our SPA path includes a locker with key, soft bathrobe and towel, shower shampoo. The bathing cap (obligatory only in the water) and slippers can be brought or purchased on site at a cost of 3 euro.<\/div>\n<\/div>\n<\/div>\n<\/div>\n

[\/vc_column_text]\t<\/div>\n<\/div><\/div>[\/vc_column][\/vc_row][vc_row][vc_column]

\n\t

\n \n\t\t<\/span>\n\t\t<\/span>\n\t<\/span>\n\tCan I park my car?<\/span>\n<\/p>\n

\n\t
\n\t\t[vc_column_text css=””]<\/p>\n
\n
\n
\n
A few steps away is the Manzoni car park, which has an agreement with our facility at a cost of EUR 3 per hour.<\/div>\n<\/div>\n<\/div>\n<\/div>\n

[\/vc_column_text]\t<\/div>\n<\/div><\/div>[\/vc_column][\/vc_row][vc_row css=”.vc_custom_1558175283566{padding-bottom: 10% !important;}”][vc_column]

\n\t

\n \n\t\t<\/span>\n\t\t<\/span>\n\t<\/span>\n\tAre purchases refundable?<\/span>\n<\/p>\n

\n\t
\n\t\t[vc_column_text css=””]<\/p>\n
\n
\n
\n
Purchases are non-refundable outside the right of withdrawal and are not exchangeable.<\/div>\n<\/div>\n<\/div>\n<\/div>\n

[\/vc_column_text]\t<\/div>\n<\/div><\/div>[\/vc_column][\/vc_row][vc_row css=”.vc_custom_1558175283566{padding-bottom: 10% !important;}”][vc_column]

\n\t

\n \n\t\t<\/span>\n\t\t<\/span>\n\t<\/span>\n\tHow do I get to Lite Life by public transport?<\/span>\n<\/p>\n

\n\t
\n\t\t[vc_column_text css=””]<\/p>\n
\n
\n
\n
\n

From Piazza Garibaldi you can take either<\/p>\n

either the Metro Line 2, getting off at Mergellina and then change to the Funicular Mergellina a short distance away, getting off at Manzoni and then walking for 5 minutes.
\neither the Metro Line 1, getting off at Quattro Giornate and then walking to Via Cilea. From there you can take Bus C31 to “Manzoni, Sisters of the Cenacolo”. From there continue on foot for 2 minutes.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n

[\/vc_column_text]\t<\/div>\n<\/div><\/div>[\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

[vc_row css=”.vc_custom_1564646820344{padding-top: 5% !important;}”][\/vc_row][vc_column][\/vc_column][vc_column_text] Do you have any doubts? Our FAQ page will try to answer all your questions in a simple and quick way. Do you want more information? Contact us at +1 081.664929. [\/vc_column_text][vc_row][vc_column][vc_column_text css=”.vc_custom_1558170661608{padding-top: 5% !important;padding-bottom: 5% […]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-5163","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nFAQ - LiteLife Shop<\/title>\n<meta name=\"description\" content=\"Discover the range of beauty and aesthetic treatments offered by Lite Life, the Naples spa. Have a special occasion to celebrate? Choose one of our Celebration packages!\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.litelife.store\/en\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ - LiteLife Shop\" \/>\n<meta property=\"og:description\" content=\"Discover the range of beauty and aesthetic treatments offered by Lite Life, the Naples spa. Have a special occasion to celebrate? Choose one of our Celebration packages!\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.litelife.store\/en\/faq\/\" \/>\n<meta property=\"og:site_name\" content=\"LiteLife Shop\" \/>\n<meta property=\"article:modified_time\" content=\"2026-03-02T11:55:14+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.litelife.store\/en\/wp-content\/uploads\/2019\/05\/lite-life.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"700\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.litelife.store\\\/en\\\/faq\\\/\",\"url\":\"https:\\\/\\\/www.litelife.store\\\/en\\\/faq\\\/\",\"name\":\"FAQ - LiteLife Shop\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.litelife.store\\\/en\\\/#website\"},\"datePublished\":\"2019-05-16T13:56:43+00:00\",\"dateModified\":\"2026-03-02T11:55:14+00:00\",\"description\":\"Discover the range of beauty and aesthetic treatments offered by Lite Life, the Naples spa. Have a special occasion to celebrate? Choose one of our Celebration packages!\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.litelife.store\\\/en\\\/faq\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.litelife.store\\\/en\\\/faq\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.litelife.store\\\/en\\\/faq\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Life Life\",\"item\":\"https:\\\/\\\/www.litelife.store\\\/en\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"FAQ\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.litelife.store\\\/en\\\/#website\",\"url\":\"https:\\\/\\\/www.litelife.store\\\/en\\\/\",\"name\":\"LiteLife Shop\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\\\/\\\/www.litelife.store\\\/en\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.litelife.store\\\/en\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/www.litelife.store\\\/en\\\/#organization\",\"name\":\"Lite Life\",\"url\":\"https:\\\/\\\/www.litelife.store\\\/en\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/www.litelife.store\\\/en\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/www.litelife.store\\\/en\\\/wp-content\\\/uploads\\\/2019\\\/05\\\/logo_litelife_store.png\",\"contentUrl\":\"https:\\\/\\\/www.litelife.store\\\/en\\\/wp-content\\\/uploads\\\/2019\\\/05\\\/logo_litelife_store.png\",\"width\":442,\"height\":213,\"caption\":\"Lite Life\"},\"image\":{\"@id\":\"https:\\\/\\\/www.litelife.store\\\/en\\\/#\\\/schema\\\/logo\\\/image\\\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"FAQ - LiteLife Shop","description":"Discover the range of beauty and aesthetic treatments offered by Lite Life, the Naples spa. Have a special occasion to celebrate? Choose one of our Celebration packages!","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.litelife.store\/en\/faq\/","og_locale":"en_US","og_type":"article","og_title":"FAQ - LiteLife Shop","og_description":"Discover the range of beauty and aesthetic treatments offered by Lite Life, the Naples spa. Have a special occasion to celebrate? Choose one of our Celebration packages!","og_url":"https:\/\/www.litelife.store\/en\/faq\/","og_site_name":"LiteLife Shop","article_modified_time":"2026-03-02T11:55:14+00:00","og_image":[{"width":1200,"height":700,"url":"https:\/\/www.litelife.store\/en\/wp-content\/uploads\/2019\/05\/lite-life.jpg","type":"image\/jpeg"}],"twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"3 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.litelife.store\/en\/faq\/","url":"https:\/\/www.litelife.store\/en\/faq\/","name":"FAQ - LiteLife Shop","isPartOf":{"@id":"https:\/\/www.litelife.store\/en\/#website"},"datePublished":"2019-05-16T13:56:43+00:00","dateModified":"2026-03-02T11:55:14+00:00","description":"Discover the range of beauty and aesthetic treatments offered by Lite Life, the Naples spa. Have a special occasion to celebrate? Choose one of our Celebration packages!","breadcrumb":{"@id":"https:\/\/www.litelife.store\/en\/faq\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.litelife.store\/en\/faq\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.litelife.store\/en\/faq\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Life Life","item":"https:\/\/www.litelife.store\/en\/"},{"@type":"ListItem","position":2,"name":"FAQ"}]},{"@type":"WebSite","@id":"https:\/\/www.litelife.store\/en\/#website","url":"https:\/\/www.litelife.store\/en\/","name":"LiteLife Shop","description":"","publisher":{"@id":"https:\/\/www.litelife.store\/en\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.litelife.store\/en\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/www.litelife.store\/en\/#organization","name":"Lite Life","url":"https:\/\/www.litelife.store\/en\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.litelife.store\/en\/#\/schema\/logo\/image\/","url":"https:\/\/www.litelife.store\/en\/wp-content\/uploads\/2019\/05\/logo_litelife_store.png","contentUrl":"https:\/\/www.litelife.store\/en\/wp-content\/uploads\/2019\/05\/logo_litelife_store.png","width":442,"height":213,"caption":"Lite Life"},"image":{"@id":"https:\/\/www.litelife.store\/en\/#\/schema\/logo\/image\/"}}]}},"_links":{"self":[{"href":"https:\/\/www.litelife.store\/en\/wp-json\/wp\/v2\/pages\/5163","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.litelife.store\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.litelife.store\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.litelife.store\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.litelife.store\/en\/wp-json\/wp\/v2\/comments?post=5163"}],"version-history":[{"count":49,"href":"https:\/\/www.litelife.store\/en\/wp-json\/wp\/v2\/pages\/5163\/revisions"}],"predecessor-version":[{"id":30896,"href":"https:\/\/www.litelife.store\/en\/wp-json\/wp\/v2\/pages\/5163\/revisions\/30896"}],"wp:attachment":[{"href":"https:\/\/www.litelife.store\/en\/wp-json\/wp\/v2\/media?parent=5163"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}